Support

A recipe that came out wrong, a payment issue, an idea: write to us. We reply in French or English.

So we can help quickly

In your message, tell us:

your phone model and its system version (iOS or Android);
the Yumclip version, shown at the very bottom of My account;
the link that didn’t work, and what happened;
your Yumclip account’s email address, if you write from another one.

From the app, My account › Help and report a problem sends us your message with the app version. For a recipe that’s off, Report a mistake, on the recipe, tells us straight away which one it is.

Your Yumclip Plus subscription

It’s paid, managed and refunded in the store you bought it from:

In the app: My account › My subscription. To cancel or restore a purchase, see the FAQ.

Your account and your data

Delete your account (in French), with or without the app.
The privacy policy (in French): what we do with your data, and your rights.
The frequently asked questions.

Who publishes Yumclip

DEV PIXEL, SARL, 6 rue d’Armaille, 75017 Paris, France. Email: [email protected]. The rest is in the legal notice (in French).